Privacy Policy for Mr Furniture Manufacturing LLC

Mr Furniture Manufacturing LLC (“Mr Furniture,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data you share with us through our website, WhatsApp, phone calls, and contact forms. This Privacy Policy explains how we collect, use, store, and protect your information when you submit an inquiry or interact with our website.

1. Information We Collect

We may collect the following personal data when you contact us or submit an inquiry:

  • Name.

  • Phone number.

  • Email address.

  • Company name.

  • Location.

  • Project or furniture requirements.

We may also collect technical information such as device details, browser type, and website usage data if cookies or analytics tools are enabled on the website.

2. How We Collect Information

We collect information when you:

  • Submit a lead form on our website.

  • Contact us by WhatsApp.

  • Call us using the phone number displayed on the website.

  • Send us an email.

  • Interact with our website, if cookies or analytics tools are enabled.

3. How We Use Your Information

We use your personal data only for legitimate business purposes, including:

  • Responding to your inquiry.

  • Preparing quotations.

  • Understanding your furniture requirements.

  • Contacting you about your request.

  • Managing customer service and follow-up communication.

  • Improving our website and service experience.

We do not sell products directly through the website, and website submissions are used for lead generation and quotation purposes only.

4. Legal Basis and Compliance

We process personal data in line with applicable UAE data protection requirements. The UAE Personal Data Protection Law requires personal data to be handled on a lawful basis with clear purpose, transparency, and appropriate safeguards. By submitting your information through our website, you consent to us contacting you regarding your inquiry, subject to applicable law.

5. Sharing of Information

We do not share your personal data with third parties for marketing or unrelated purposes. If needed for internal operations, your data may only be accessed by authorized staff responsible for responding to inquiries and preparing quotations.

We do not use payment gateways on our website, and we do not process online payments through the website.

6. Data Retention

We keep inquiry data only for as long as necessary to respond to your request, manage the project, maintain business records, or comply with legal obligations. When data is no longer required, we delete or anonymize it in a reasonable timeframe.

7. Cookies and Analytics

If our website uses cookies, analytics tools, Meta Pixel, Google Analytics, or similar tracking technologies, we may collect browsing and usage information to improve website performance and understand user behavior. Where required, we will provide cookie notice and consent options in line with UAE guidance.

8. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage system can be guaranteed to be completely secure.

9. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, or object to certain processing activities. To exercise your rights, please contact us using the details below.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please visit contact page.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.